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  • Writer's pictureECCI

Customer Service Award: Shannon D'Silva, Esperance Communications

Congratulations to Shannon D'Silva from Esperance Communications, who was presented the Customer Service Award for the month of September.

Shannon has worked at Esperance Communications for almost 5 years. His whole life, hhe has been interested in new and old technology. As technology changes everyday, his curiosity grows to learn more about the way it works.

What do you love most about working here?

"Seeing new technology"

What is the biggest challenge you face when working here?

"Sometimes customers have incredibly unique questions and issues that sometimes I’ve never heard of."

What’s the most important thing you’ve learned while working here?

"That a lot of people don’t backup their data as much as they should…."

Tell us something that most people wouldn’t know about this business.

"Everyone here is incredibly passionate about their fields – and run off multiple coffees a day"

Well done Shannon on your nomination!

The ECCI recognises outstanding businesses and individuals in Esperance with our monthly Customer Service Award. You can nominate an individual or team for the Customer Service Award via our website, by emailing or by dropping by the ECCI office.

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