Going above and beyond to provide great customer service has secured Kleen West part-owner Tracey Frizzell this month's Esperance Chamber of Commerce and Industry Customer Service of the Month Award, sponsored by Bankwest.
Ms Frizzell was nominated for always doing her best to provide a great range of packaging and cleaning products and helping to connect members of Esperance's small business sector.
"If she doesn't have what I need then she'll do what she can do find it," the nominator said.
"She is also great at connecting the network of Esperance small businesses and often gives me a suggestion on who I might be able to contact for advice on any problems I have.
"It's a pleasure to shop at Kleen West and I always have a fantastic customer service experience there."
Ms Frizzell said she was very happy with the award nomination and that she always tried to do her bit to support and promote local business.
"I always try to support the people and the businesses that support me," she said. "I think it's about promoting local. We try to offer a good service and we're happy to stock items that people are going to return to buy."
Having started Kleen West Esperance from the back shed of a furniture store almost 12 years ago, Ms Frizzell knows the importance of supporting small business.
View the full Esperance Express article by Jesinta Burton here.
Ten other local businesses were also nominated for this month's award, including Norval Watts employee Larissa Ripp, Andrew Halter from Anything and Everything Esperance, B Naturally You, The Choppin Block, Castletown Chemist, Swans Vet, Emma Leigh Lewis from Terry White Chemist, Ben from Stearnes Plumbing, Esperance Hospital's Telehealth Nurses and Pink Lake IGA.