Congratulations to Beata Stefanczuk for winning the July 2023 Customer Service Award, Sponsored by Esperance Metaland!
Beata was nominated for providing customer service that is professional, engaging and genuine, and delivered with politeness and a great sense of humour!
In the words of one happy customer: "From the greeting to the goodbye, Beata personified exceptional customer service", creating "an atmosphere that can't be faked."
Beata loves the peaceful work environment at Seasons and describes the ambience of the restaurant as quiet and intimate. A true people-person, Beata enjoys meeting new customers and building on existing relationships with local regulars alike.
Beata said the most important thing she has learned in the role was the high level of organisation and communication needed to efficiently serve large coach groups of older customers while remaining calm, patient and sensitive to their needs.
In her spare time, Beata loves taking her dog for walks along Esperance's beautiful beaches.
Thank you, Beata, for your outstanding customer service!
The ECCI recognises outstanding businesses and individuals in Esperance with our monthly Customer Service Award. You can nominate an individual or team for the Customer Service Award via our website: https://www.esperancecci.com.au/customer-service-awards.