Thu, 29 May
|Noel White Centre, Esperance
Elevate to Management
This program prepares emerging leaders with the essential skills needed for effective management and leadership in a modern-day workplace. Participants will be trained in management & communication skills with a focus on customer service in the tourism & hospitality sector.
Time & Location
29 May 2025, 12:00 pm – 1:30 pm
Noel White Centre, Esperance, Black St, Esperance WA 6450, Australia
About the event
The program will be run over 5 weeks in a Lunch & Learn style workshop setting offering 5 topics (1 per week).
Topic 1: May 1st
Communication Pt1 (Inclusive Communication for Leaders): Learn to communicate effectively with tourists and address diverse needs professionally. Including how to create a welcoming venue for all guests, ensuring accessibility and inclusivity.
Topic 2: May 8th
Local Knowledge Mastery: Update your knowledge of Esperance’s tourism offerings. Ensuring you know all the places of interest, diversity of tourism offerings and resources for visitors adding value to your offering to any tourist who enters your premise.
Topic 3: May 15th