Client Services Officer

Employer: Centrecare Esperance Part- time 12-month contract


The Esperance Region comprises some of the most spectacular landscapes in Western Australia. It includes over 400km of coastline ranging from the gently undulating bays and picturesque islands of the Recherche Archipelago to the spectacular cliffs of the Great Australian Bight. Centrecare offers an attractive zone allowance to all staff who choose to work in the Esperance region! Does this lifestyle appeal to you? If so, we would like to hear from you!


The Role: You will be the first point of contact for all clients and enquiries and will attend to the general administration duties of the branch.


This is a Part time position, working: Week 1 - Monday, Tuesday Week 2 - Wednesday, Thursday and Friday. Each day is a full working day.


A few specifics: Answer calls promptly and in a courteous manner. Book initial client appointments and ongoing client appointments. Attend to general enquiries and provide assistance where possible including referring to other branches or agencies. Working collaboratively as part of a small administrative team. Assist clients that walk through the door for appointments or enquiries in a friendly, professional manner.

Selection Criteria: National Police Clearance

Demonstrated experience responding to customers/clients as the first point of contact including operating a multi-line telephone system.

Ability to oversee the day-to-day operation of an office and associated equipment and supplies.

Excellent computer skills to include data entry.

Ability to take minutes with speed and accuracy, proof documents, develop forms and brochures/flyers and attend to advertising requirement.

Ability to work as part of a team and independently.


Benefits: Work for a leading NFP with 375 staff across 11 locations providing a great work life balance. Comprehensive training and development to encourage staff growth and development. Four weeks Annual Leave inclusive of a 17.5% leave loading pro rata. One week of additional paid leave pro rata. Access to corporate health cover provided for by Bupa and Medibank Insurance cover to and from work.


Employee Assistance Program Shortlisting will commence immediately. Centrecare reserves the right to close the vacancy early. Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.


Centrecare believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services. We are seeking to increase the diversity of our workforce to better meet the differing needs of our clients and to improve equal opportunity outcomes for our employees. Candidates who identify as Aboriginal and Torres Strait Islander are strongly encouraged to apply.


How to Apply: https://centrecare.jobs.subscribe-hr.com/


Closing Date: 15/04/2021

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